You spend hours deciding if a certain job makes sense for you and your past experiences. That link to your dream job that you emailed yourself has been staring at you for a few days now and it is time to apply. After meticulously working on a cover letter, organizing your resume in the most pristine way, and updating your portfolio with recent work you finally click submit and your heart falls to your stomach.
This is not just any ol’ job… This is your dream job. It might be any ol’ job to someone else, but it is YOUR dream job. You send in the application that you worked hours on and you spend so much time dwelling on whether you should have applied or not, whether something on your resume was not as impressive as you may have wanted, or your cover letter just is not your best…
After spending days, maybe a few weeks, and occasionally a few months, waiting to hear back from your dream company, you see this:
The first thing the company says to you before even telling you any form of news is that you cannot reply to them… Your heart stays in your stomach because you know it is just another no-reply-thank-you-for-trying-blah-blah email and you might even mark it as read before opening it.
Companies need to remember that when a candidate is applying for a job, it is not just a simple process. It is an emotional journey of narrating their self-worth to a company that they legitimately care for, a company that they would do almost anything for. How is a person to grow without the option to ask for feedback, to learn more about what the company is looking for, etc?
I understand that automation is an incredible resource, but there is a line of automation vs. simply lacking human response/care. Although there are so many large companies that get overwhelmed with resumes, I am sure there are better ways they could respond to applications. Perhaps lead candidates to a site where they can learn more about what qualities a specific company looks for in a candidate, add some points about the company values that the company is based on as well as updated values, and most importantly please get rid of the no-reply; it is not a cute look.
No-reply emails make people feel small, unheard, and ignored; emails like these leave a lasting impression on candidates and could jeopardize the kind of candidates that apply for future roles.